xakara: (AWTADH)
[personal profile] xakara
Greetings, Kittens!

I was hit with a bit of malware on Monday that I'm still recovering, (I'll get my taskbar back yet). I don't want to dedicate any more time to the downside, just let me spread the gospel of running SuperAntiSpyware and Malwarebytes every month, every two weeks if you have Spotify or anything else that runs 3rd party apps. 

Although it took me two days to recover from it, I don't feel negative about that time. In fact, I think it was a perfect microcosm moment of what to do when things go sideways. A friend that I talked to during it, (and who I talked into running antimalware which turned up a trojan, so seriously check your systems), asked me how I kept my zen, and I outlined what I took from the incident. In case you were all interested in how my mind works, I thought I'd share it here too. Originally it was in ten steps, but I've expanded them to thirteen for your viewing pleasure.

Enjoy.


13 Steps To Getting Through An Incident Without It Ruining Your Whole Day

1st, Don’t Panic. Take a breath and step back before doing anything and see what’s fully going on.

2nd, Act Instead of React. Evaluate and move forward rather than just immediately reacting on the emotion of the moment.

3rd, Remember You’re Not Alone. Any problem you have, someone else has had it and they’ve talked about it on the internet. Go and check for solutions if you can’t handle the problem yourself.

4th, Keep Asking Questions. If the first search doesn’t turn up what you need, keep tweaking the question, type it right into the search engine and continue until you find what you need, or until you find it explained in a way you understand.

5th, Verify. Don’t borrow trouble, compare your advice and verify your sources.

6th, Pace Yourself. Take the solution, whatever it may be, at your own pace and without feeling anything but empowered to turn around the situation.

7th, Be Patient. Pardon my language, but it takes time to unfuck a situation, give yourself that time.

8th, Gain Perspective. Whatever's happened, you're there to complain about it, so it could have been worse. Every time the moment begins to overwhelm you, stop, back away, see the bigger picture and get back in there to fix it.

9th, Multitask. Whatever has knocked your day off-kilter, take the moment it presents. Perhaps you needed time to yourself to be alone with your own thoughts. Nothing hyper focuses you like trying to fix a laptop, (or car, or situation in general). Take the moment not to think about anything else. And when you can do nothing but sit back and let the scan run, (or wait for maintenance, etc), consider it that time you never get to read or watch tv or work out. I mean, why waste it?

10th, Remember, It’s Not Personal, Even When It Feels That Way. It’s an incident, perhaps a couple incidents, but that’s all they are. It’s not an agenda. Even when someone takes something out on you, it’s not really about you, so don’t internalize it as if it were.

11th, Let it Go. Whatever it is, it happened and it’s over, even if it’s not entirely resolved.

12th, When In Doubt, Dance It Out. At the beginning, in the middle, at the end, anywhere during the situation, take a music break and have a time. It will elevate your seratonin and make it all look better.

13th, Call Me. Or, you know, whatever friend you have that listens to that kind of thing. Not only will you feel better to get it said, but you might save them the trouble of flying blind when their own situation comes around.


Other Thursday Thirteeners

Ahhh... Thanks

Date: 2012-01-12 09:59 am (UTC)
From: (Anonymous)
Always appreciate a reminder to breathe & remember that we're not our problems.

Ron.
http://rlavalette.wordpress.com/2012/01/11/satori/

Date: 2012-01-12 01:17 pm (UTC)
From: (Anonymous)
printing this !!

Good advice

Date: 2012-01-12 02:25 pm (UTC)
From: [identity profile] kimberly menozzi (from livejournal.com)
though it's sometimes hard to keep that in mind when you have that sick feeling in your gut from realizing something's about to go horribly wrong.

Still, if we all could keep this in mind, it'd be a lovely thing, no?

Happy TT!

Date: 2012-01-12 02:27 pm (UTC)
From: (Anonymous)
I always remind myself, nothing last forever... this too shall pass.

Great list! Happy T13!
Adelle Laudan

Alice Audrey

Date: 2012-01-12 02:31 pm (UTC)
From: (Anonymous)
I'm going through a similar process in learning CSS code. Sometimes self-taught sucks.

Date: 2012-01-12 02:38 pm (UTC)
From: (Anonymous)
After reading your first sentences I ran my Malwarebytes. My blog got hijacked a couple of months ago. It was a nightmare and expensive. Turned out to have come via my statcounter. Now I don't have one and very much miss it. http://looseleafnotes.com

Great List!

Date: 2012-01-12 03:55 pm (UTC)
From: (Anonymous)
This is all fantastic advice for anyone facing a crisis. If all else fails, you could always call Bobby, Sam, Dean or (for those really horrible computer problems that even Sam can't figure out) Ash. But your list is great when the boys aren't handy ;)


Happy Thursday Thirteen!

Date: 2012-01-12 04:15 pm (UTC)
From: (Anonymous)
I *love* no. 7! That is so hard to do!

Glad you resolved the issues in time for Thursday!

CountryDew @ Blue Country Magic

Date: 2012-01-12 06:08 pm (UTC)
From: (Anonymous)
Don't panic- so true too!

Have a great Thursday!
http://harrietandfriends.com/2012/01/top-killers-for-americans/

Date: 2012-01-12 06:34 pm (UTC)
From: (Anonymous)
Some good advice, though often hard to remember. Thanks for visiting!

~Heather

Date: 2012-01-12 10:24 pm (UTC)
From: [identity profile] sophy.livejournal.com
Good stuff. Sometimes when things go wrong, I just need the space to bitch and moan about it a little first before I can get started on being practical and positive and pro-active. Getting that out of the way first helps me settle in to problem solving mode easier. :)

From The Gal Herself at One Gal's Musings

Date: 2012-01-12 10:39 pm (UTC)
From: (Anonymous)
Love the "dance it out" advice. I must remember it!

Date: 2012-01-12 11:33 pm (UTC)
From: [identity profile] jenniferleeland.livejournal.com
Wait. what? It's not personal? LOL!!!!
AWESOME TT. I do try to do most of these.

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